
On January 14 2025, Lighthouse IT hosted an insightful and engaging webinar featuring Toby Ip, Modern Work and Copilot Solutions Lead at Infinigate. Aimed at both current clients and prospects, the webinar was designed to help organisations understand how to leverage this powerful AI-driven assistant to enhance productivity, collaboration, and overall business efficiency.
If you missed our Webinar, and would like to view the recording please contact [email protected] and we can help.
If you are thinking of using Copilot in your organisation, please register your interest for a personalised webinar on preparing your business by emailing [email protected]
Webinar Recap:

How Microsoft 365 Copilot can change the game
Toby shared how Copilot is more than just a tool—it's seen as a productivity partner designed to help users maximise their efficiency across a variety of essential business applications; such as Word, Excel, PowerPoint, Outlook, and Teams. Copilot taps into real-time data and insights, streamlining tasks and offering intelligent suggestions tailored to users’ needs.
Toby Ip’s presentation highlighted the capabilities of Copilot, showcasing how it can transform day-to-day operations and make work smarter. Whether you're drafting documents, social media posts, summarising meetings, or managing emails, Copilot is designed to help users get more done with less effort. What makes it particularly compelling is its integration into applications most organisations already use, making it easy to deploy and adopt.
Key Takeaways from the Webinar
- Real-time Data Access: Copilot’s ability to pull data from the Microsoft Graph means that users can access up-to-date, relevant information across their Microsoft 365 suite, driving smarter, data-driven decisions.
- Enhanced Security and Compliance: One of the most important aspects of Copilot is its built-in security and compliance measures. Businesses can rest assured that their data remains protected, as Microsoft 365 Copilot ensures that privacy, security, and compliance are always prioritised.
- Effective Prompting Techniques: To get the most out of Copilot, users need to know how to ask the right questions. Toby shared practical tips for how to effectively prompt Copilot, including how to provide context and clear direction, ensuring tasks are completed efficiently.
- Seamless Integration Across Apps: Copilot works effortlessly within familiar applications, assisting with document creation, summarisation, email management, and meeting coordination—integrating itself into the user’s workflow with ease.
- Best Practices for Deployment: For organisations looking to implement Copilot, Toby offered valuable insights into best practices for successful deployment. These included assessing AI readiness, ensuring structured data management, providing adequate Training, and setting up ongoing user support.
- A Tool that Grows with Your Business: Microsoft 365 Copilot is designed to learn and evolve alongside your organisation, continually adapting to your business processes and helping teams work smarter over time.
What Our Clients Expect from Microsoft 365 Copilot
For organisations looking to enhance their digital transformation efforts, Microsoft 365 Copilot offers a wealth of opportunities. The AI-powered tool is specifically designed to empower users to complete tasks faster, more accurately, and with greater ease.
What’s Next?
Thinking of using Copilot in your organisation? Register your interest for a personalised webinar on preparing your organisation for Copilot.
At Lighthouse IT, we are dedicated to helping our clients stay ahead of the curve by bringing solutions like Copilot directly to you. We understand that innovation can be a challenge, but with the right tools and guidance, businesses can drive real change. Our goal with this webinar—and future events—is to provide you with the insights and tools you need to embrace emerging technologies that will help you grow and thrive. Please contact your Lighthouse IT Account manager or [email protected] to find out how to get started and register your interest.
Frequently Asked Questions
What is Microsoft 365 Copilot?
Microsoft 365 Copilot is an AI-powered tool that integrates with applications like Word, Excel, PowerPoint, Outlook, and Teams to enhance productivity by providing intelligent suggestions and automating tasks.
How can I effectively use prompting with Copilot?
To get the best results from Copilot, you should provide clear and specific instructions, ensuring that you provide context for the task you want to accomplish. Think of it like providing a well-defined brief to a colleague or agency.
What are the best practices for deploying Microsoft 365 Copilot in an organisation?
Effective deployment of Copilot involves assessing AI readiness, structuring your data securely, providing user training, and ensuring ongoing support for your teams to adopt the tool seamlessly.
Is my data secure when using Microsoft 365 Copilot?
Absolutely. Microsoft 365 Copilot is built with security, privacy, and compliance in mind, ensuring that your data remains safe and secure at all times, and that it is not used for training purposes.
At Lighthouse IT, we're committed to bringing the latest tech to the forefront to support the growth and success of your business. Stay tuned for future events, and don't hesitate to reach out to us to learn more about how Microsoft 365 Copilot can drive business transformation in your organisation.
If you would like to book in the ‘next step’ and hold a bespoke Copilot webinar for your organisation please contact us on [email protected]
Interested in being on our mailing list and hearing about future events? Please email [email protected]